Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply regardless of singular or plural usage.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as "We", "Us", or "Our") refers to Arctano Solutions Pvt Limited, based in India.
  • Cookies are small files placed on Your device by a website, containing browsing data and other information.
  • Country refers to: India.
  • Device means any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data means any information relating to an identified or identifiable individual.
  • Service refers to the Website and any related services provided by the Company.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically from use of the Service (e.g., visit duration, browser type).
  • Website refers to Arctano Solutions Pvt Limited’s official site (your domain here).
  • You means the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data

While using Our Service, We may request certain personally identifiable information, including but not limited to:

  • Email address
  • Phone number
  • Address, City, State, ZIP/Postal code
  • Usage Data
Usage Data

Usage Data is collected automatically and may include IP address, browser type/version, visited pages, time and date of visits, device identifiers, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store information. This includes:

  • Cookies or Browser Cookies: Small files stored on Your device. You can disable them in your browser settings, but some features may not work without Cookies.
  • Flash Cookies: Stored objects used for saving preferences.
  • Web Beacons: Small files in emails or web pages to track views and interactions.

Cookies can be Session (deleted when browser closes) or Persistent (stored longer). We use both to improve user experience.

  • Essential Cookies: Required for core service features and security.
  • Cookies Acceptance: To remember your cookie preferences.
  • Functionality Cookies: To remember preferences like language or login.

Use of Your Personal Data

We may use Your Personal Data to:

  • Provide and maintain the Service
  • Manage Your Account and registrations
  • Perform contracts for purchased services or products
  • Contact You with updates, offers, or service information
  • Manage Your requests and customer support
  • Evaluate business transactions such as mergers or sales
  • Analyze usage trends and improve our Service

Sharing Your Personal Data

We may share Your information with:

  • Service Providers: To help operate and analyze the Service
  • Affiliates: Parent or subsidiary companies bound by this Policy
  • Business Partners: For offering certain promotions or services
  • Other Users: If You share information publicly on the Service
  • With Your Consent: For any other agreed purpose

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your data may be processed in locations outside Your country where data protection laws may differ. We ensure appropriate safeguards to protect Your data.

Disclosure of Your Personal Data

  • Business Transactions: May be transferred in mergers, acquisitions, or asset sales
  • Law Enforcement: If required by law or legal process
  • Other Legal Requirements: To protect rights, safety, or legal claims

Security of Your Personal Data

We use commercially reasonable security measures to protect Your data but cannot guarantee absolute security over the internet or electronic storage.

Children’s Privacy

Our Service is not directed to children under 13 years. We do not knowingly collect data from children under 13. If discovered, we remove such data promptly.

Links to Other Websites

Our Service may link to third-party websites not controlled by us. We are not responsible for their privacy policies or content.

Changes to This Privacy Policy

We may update this Policy periodically. We will notify You by posting updates on the Website or via email before changes take effect.

Contact Us

If You have questions about this Privacy Policy, please contact us: